It’s Total Home Protection…
Protecting your home with a Maintenance Contract protects you against unexpected and expensive major mechanical systems repair bills. A maintenance contract covers your HVAC and Plumbing, including the HVAC system, water heater, and garbage disposal.
It’s Peace of Mind…
Purchasing a Maintenance Contract from MEP covers discounted service calls, and discounted labor and parts to repair any covered equipment. MEP makes it easy: one low monthly fee covers it all. No need to get stressed out trying to find a reputable company that will actually show up on time.
Why do I need a maintenance contract?
There’s a 72% chance that a major system water heater or disposal will breakdown in your home. An unexpected repair can be financially devastating to your budget and cash flow. When you purchase an MEP MAINTENANCE contract, YOU GET PRIORTY SERVICE, A DISCOUNTED SERVICE CALL FEE, A 15% DISCOUNT ON ANY PARTS NEEDED AND 15% OFF OUR NORMAL LABOR RATES.
What is a maintenance plan?
A maintenance contract is a way to keep your manufacturer’s warranty intact. MEP comes out twice a year to service your HVAC system and keep it running at peak performance; all you have to do is change your filters. MEP checks the coils, the Freon level, and gas pressures for a gas furnace. Keep your system the most efficient it can be. One time a year a plumber visits your home to make sure all your connections are good, and your faucets are in good working order and checks your water heater for safety and efficiency.
When can I purchase a new maintenance protection plan?
You have the option to purchase a maintenance protection plan at any time after your first year manufacturer’s warranty has expired regardless of the age of your equipment. Coverage is available on your HVAC and Plumbing, including the HVAC system, water heater, and garbage disposal.
When does coverage expire?
When you say it does, if you move it can be transferred to the new homeowners if they’d like. MEP is keeping your maintenance plan going with a monthly billing option so the plan expires when you say it does.
What areas does MEP cover?
MEP is currently providing full service to Virginia, Maryland and Washington D.C., Charlottesville to Harrisonburg, and the Tidewater Virginia areas.
Is MEP licensed?
We are licensed and insured to perform heating and air conditioning, plumbing, and electrical repairs and installations. We are also licensed by the State of Virginia, Maryland and Washington D.C., North Carolina.
If you would like learn more about our maintenance contracts, please contact us!
Great experience all around quick scheduling, showed up on time, diagnosed and fixed our issue quickly at a great price. Highly recommend Eric!
Kevin Wagner
17:28 22 Mar 23
Greg came to my home to repair my furnace. He was respectful and had boot covers in hand before entering my home. He quickly diagnosed the issue and resolved it. I had many questions, which he expertly answered. He had come to fix my furnace, but was happy to troubleshoot my humidifier and come up with ideas on potential upgrades to work in my budget. Thanks Greg!
Audra Sedluk
00:17 22 Mar 23
Beth and Tom Terrell are always very professional and easy to work with. MEP techs have always been professional and effective. Specifically, Tom has come out a couple times and he does great work, explains all the issues, and makes sure the job is done right. Highly recommended!
Philip Li
15:30 17 Mar 23
Very friendly professional and trustworthy installation. Omar was awesome. He left the space in which he worked better than it was before and kept me updated on things he was doing. rejoicing with hot water thank you
Tiffany Davis
12:45 14 Mar 23
Greg arrived to my house and was able to explain my hvac system to me. Been in my house for about 9 months, and the builder (or anyone else) never bothered to explain anything to me about my hvac system. Greg was awesome! He took his time labelling everything and explaining as he went along. I was very pleased and learned a lot from him. He's extremely good at what he does! Thanks again Greg!
Lisa Young
20:07 01 Mar 23
Greg was awesome. He came out to adjust the opening for the filter on our HVAC. He completely explained how he was going the fix the issue and then took time to educate me on two other maintenance issues. Thank you Greg for your professionalism and attention to detail.
Mary Dyce
22:26 28 Feb 23
Trent Lane was awesome! Had the issue fixed within 10min, 10/10!
Griffith Foster Freeman
17:50 27 Feb 23
Greg went out of his way to help get our heat back up and running. He even went as far as letting us know that our breaker box was mislabeled. I never fill out reviews like this, but his service was so above and beyond I had to take the time to fill it out!
Bryce Whetzel
02:23 22 Feb 23
Greg Bobcock came to fix my HVAC system and found a leak and was able to fix it for me the same day. Greg did a great job. Thank You!
Sana
16:41 19 Feb 23
I can not say enough good things about my experience with Greg & MEP Home Services. Not only was Greg professional & timely, but he was extremely thorough in explaining how our new smart thermostat interfaced with our home's ecosystem.
Kevin Barba
00:06 14 Feb 23
Greg was awesome. He kept working until he had everything working perfectly. Very respectful and determined to get the job done right.
jim franceschini
23:22 09 Feb 23
Greg came out for a recall on our furnace. He was polite, professional, and let me know about a small leak he went ahead and solved.
Jenny Cherry
21:59 03 Feb 23
Greg did a thorough job of checking air flow and adjusting registers to get rid of hot and cold spots. He explained my heat pump functionality and schooled me on how to avoid auxiarly heat when adjusting thermostat.
Rosemary Chisholm
15:54 31 Jan 23
If you need a service call, I would highly recommend Greg. He came out and fixed an issue that no one seemed to know what to do. He was the 8th person to try to fix my issue. He is extremely professional, knowledgeable and easy to work with.
sam rogers
15:32 17 Jan 23
Greg service technician, fixed the problem I was having with my New heating system today! Great job Greg. And thanks, Charles .
charles davilar
20:33 16 Jan 23
Greg was very professional and quick to diagnose and solve the issue with my brand new HVAC system. He was also kind enough to laugh at my bad jokes while taking time to educate me on my home air system while working. THANKS GREG!
Emerson Seward Painting
23:11 06 Jan 23
Greg provided excellent customer service, very friendly and knowledgeable, and ensured the instructions to change from winter and summer were clearly written. He re-taped everything to make it look neater and cleaner, he vacuumed, and spent a good bit of time making sure everything was working correctly. Very pleased with the service and have an annual maintenance contract with them to keep everything running smoothly.
Karen Thorpe
22:11 03 Jan 23
Greg the technician was excellentProfessional service
Lorenzo Smith
23:22 28 Dec 22
MEP Home Services was a lifesaver! Two days before Christmas in our home and we had plumbing issues that could have effected our whole holiday weekend…but MEP Home Services graciously took our call and helped us out of our bind! We had the on-call plumber come to our home and he was great and was able to fix everything. Mike was very smart and capable at his job and wonderful at explaining what he was doing to help! Thanks Mike and the MEP Home Services Team!
Amanda Weber
03:15 24 Dec 22
Highly recommend Greg!! He did a great job and explained thoroughly.
H S
15:09 23 Dec 22
Greg (Manassas Office) was a pleasant, articulate, and professional technician. He made troubleshooting look easy and, told/showed us exactly what caused our heat to stop functioning. Thanks again
MrDarndak
03:02 15 Dec 22
The service person was very knowledgeable and performed the maintenance thoroughly and quickly. He was also very courteous and left his work area neat and clean.
Juneal Black
00:15 15 Dec 22
MEP is extremely professional and friendly! Our technician answered all of our questions and spent extra time showing us how to use our thermostat. I will definitely be using this company for any needs in the future!
Johnny Hottenstein
19:23 01 Dec 22
Greg was very professional and helped me understand the HVAC system in my house. I’m all ready for the winter!
Landen Gunnell
16:57 01 Dec 22
Friendly and knowledgeable technician.
Jean Sherrard
19:29 17 Nov 22
Prompt service, friendly and knowledgeable technician
Tony Seese
20:55 12 Nov 22
I have needed plumbing and HVAC services, MEP Home Services has provided professional and detailed service every time. The level of detail the service representatives provide is unprecedented. Taking time to take photos of under house plumbing and HVAC components to show what part needs repaired and why is amazing. Service technicians have never entered my home without covering their footwear, and they have never tried to sell me an unnecessary service. Services are timely, the service reps call before they arrive, and are always professional.Yes, I recommend MEP Home Services.I am not affiliated with this company, just a satisfied customer.
Shane R.
18:00 27 Sep 22
I just purchased condo and later discovered the wash machine was only using hot water that was only coming from one line. I had experienced a water damage problem from prior condo (above me) so I was not comfortable messing around with it myself. Willie Williams was on time and professional and apparently, the prior owner just turned the waterline off 😕 due to a leak.
Deborah Brown
22:45 09 Sep 22
Willie Williams was on time, kind, and was very attentive to being informative. He installed a Bosch instant hot water tank under our sink. We would use his services again gladly. We appreciate his work.
Daniel Wilkerson
19:11 24 Aug 22
Shawn Carter is the BEST!! I had a maintenance issue and he drove an hour and a half to take care of it on a Friday night. He is by far the best tech I’ve met! I hope to have him as the professional technician coming to the property going forward. Thank you for employing such a great asset to your company!
Christina Weaver
03:15 12 Mar 22
I had an issue getting a part to get my heat back up and running. Kim from the Chesapeake office was able to quickly get it resolved and I cant thank her enough!!
Scott Springer
16:50 17 Dec 21
Michael was excellent, he came in - fixed the issue, shared tips on preventative maintenance as well as advised me on other topics! 5 stars all the way and definitely recommend MEP and Michael!
Gautam Sundararajan
15:48 27 Sep 21
Thank you, Russ for reaching out to address the issue. I am updating the review to reflect the type of service we have experienced in the past. I am hopeful a solution is forthcoming. Your professionalism is the exemplar for customer service.LaurenWe built a 350K home and moved in last fall. The AC wasn't used much until now and cannot cool below 70 on a hot day. The techs have been there 3-4 times about the problem and keep spewing BS about the system should be expected to cool to 20 degrees below the outside temp and anything more is unrealistic. This is complete BS and let me explain why. I am 51 and was born and raised in Florida where the temp regularly exceeded 100 F with the heat index and humidity. Our homes always stayed a nice chilly 68 F. Never, in all my years, have I needed to be "realistic" about the AC only cooling to 20 degrees below outside temp. When I called this morning for yet another service call, the "manager" decided it was a good idea to hang up on me. Totally unprofessional (and I called her back to let her know). She is the one being unrealistic in terms of expecting me to accept not only her fantasy reality about AC's, but also her lack of professionalism. I'm giving 2 stars because the actual technicians have been very professional and seemingly competent in working toward a solution.
Lauren Mullen
15:49 21 Jun 21
Dwane did a great job on getting our a/c unit back working. Kudos to him and the office for getting here quickly.
CASEY BECKER
20:14 21 May 21
My HVAC professional, Garry, is very personable, very professional and very thorough in his service!!
Valerie McGee
17:20 25 Jun 20
Quickly isolated the problem. Explained exactly what needed to be done. Made the repairs--AC's working great now! ...and carried his out work safely--wore gloves, mask and foot coverings when in the house.
Devoe D
02:25 21 May 20
The Service was great the tech was knowledgeable and courteous and did not take a lot of time. Great job and he maintained a safe environment in the home.".
Noreen Lee
14:48 14 Apr 20
I have had MEP come to my residence twice now, once for an HVAC issue and once for Electrical issues; both times the technicians have been extremely professional, the office staff I have spoken with have been extremely kind and professional. I recommend this company for your needs.
Justin LeValley
11:25 03 Apr 20
Very responsive and technician was very knowledgeable
rual anthony
18:55 21 Feb 20
Michael, Mr Plumber is very professional, he came on time and fixed my leaking problem well.He is the best , And thank you for the MEP service for sending him to my house .
Soontareya (Nuet) Tandraprapan
16:31 28 Jan 20
MEP responded to my warranty call via phone very quickly. Willie showed up on time and switched out the parts to my sink. I have used MEP several times in 2019 and 2020 and they have always responded quickly, been profession and proficient. I highly recommend.
Don Don
11:29 27 Jan 20
"Justin was outstanding and thorough with his check of our electrical system.".
Rodney Hogg
00:56 21 Jan 20
The quality of Willie work and the respect that Willie gave me was super fantastic. He listen!
Barbara Brown
14:10 14 Jan 20
Willie was very professional, on time, quickly solved the problem, and left everything clean before leaving. Thank you Maria for sending him.
Jackie Phillips
22:14 10 Jan 20
"Justin was great! Not only did he fix the problem he educated me on why it may have happened and what to loook out for in the future. He also gave me alternatives on how to fix minor issues along with taking a look at something extra while he was there. Thank you!".
Jay
14:02 09 Jan 20
Tech was on time, polite & knowledgeable. And provided me with the answer to my question. Does the water pressure drop inside my house compared to the delivered pressure at the input to the water meter. The answer is yes from 69 to 49. Now the next question is this an issue?
Karen Roden
15:42 08 Jan 20
The company dispatched a person out here in a very timely manner. The technician expertly diagnosed and repaired the issue.
donte freeman
17:15 06 Jan 20
Eric and the rest of your staff were extremely helpful. We really appreciate the response correcting our heating issues in such a timely manner. Eric was very knowledgable, courteous and helpful while making repairs. Thank you all so much.
Brent Deering
18:26 23 Dec 19
We just moved in to a brand new town home (new construction) and discovered the sewage line had backed up into our basement. This on the heals of a very stressful move and it being Thanksgiving Eve at 6pm. We called the emergency line for MEP Partners and spoke to, "Olympia", who was professional, attentive, and kind. It took her a couple of hours to get a hold of someone on a holiday evening to assist us. We also contacted the project manager for our town home development who helped Olympia facilitate getting a technician from MEP Partners. Eventually, MEP Partners was able to find a technician to come to our home. We were grateful! Shawn arrived at midnight and stayed until the job was done at 2:30am! Thanksgiving morning. Turns out, there was gravel in the sewage line that was backing up sewage into our home. Shawn had to snake the line multiple times, use a heavy duty vacuum to suck rock out, and flush the line with water. He recommended the builder power wash the line to ensure all the rocks are cleared. (Hopefully, this will happen in the next few days). He also adjusted the water temperature in all the bathrooms as we noticed we were not getting enough hot water during showers. He did not have to do this, but he took the time to ensure we were satisfied. Shawn was responsive, professional, helpful, and kind to us. If we could request anyone for our future plumbing needs, it would be Shawn. He came out late on a holiday evening and has a family of his own. We are grateful for his knowledge and expertise. Thank you Shawn for coming to our rescue!
Sharon Emerald
16:54 29 Nov 19
Sure there are many good companies that do the same as, but in my opinion, stands upon the best.
John Justice
15:30 25 Nov 19
Great service at a very fair price. Our service tech, Willie, was great to work with!
James Clark
15:33 19 Nov 19
Service technician showed up on time, did good work, and communicated all we needed to know.
Richard Brubaker
19:57 18 Nov 19
Our technician Steve was prompt, courteous, & quickly solved our heating problem with our furnace. He even took time & explained how to set up our new smart thermostats we bought.
Stephanie Myers
19:04 12 Nov 19
This company was amazing to deal with. They were polite, friendly, and made sure I had all the information I needed. I loved working with them!
Peyton Roberts
22:44 06 Nov 19
Larry was tight on time, super polite and friendly, and had our problem fixed in less than 10 minutes! Thanks so much, Larry!
Wilson Grosd
12:27 21 Oct 19
Tyler was wonderful! He was right on time, very thorough and addressed the problem immediately. He was very helpful showing me the proper steps in resolving similar issues in the future. He was very thoughtful and cleaned up any insulation left behind. I certainly have peace of mind with Tyler around!
Whitney Mitchell
17:08 09 Oct 19
I love MEP great service hardworkers especially the heating and air side
Christina Judge
02:51 04 Oct 19
Timeliness, Service, TechnicianVery punctual, scheduled time was 0800-1000 and showtime was 0755. Quick and honest fix of swapping the diverter valve. Even helped to diagnose additional issue with laundry washer box. If more issues need to be addressed, would like to have the same technician again.
Sargent Preston
12:46 23 Sep 19
Gary is very personable. He answered my many questions so that I would understand how my system works. I really appreciate that!!!
virtual tour
16:26 20 Sep 19
All the people I've dealt with have been first rate. I am particularly fond of their delivery driver out of their Ruckersville office. Even my wife says he's a real cutey. Oops... I'm the delivery driver out of the Ruckersville office. I may risk being biased but I love the enthusiasm and professionalism of the team here.
Charles Freeman
21:43 03 Sep 19
