It’s Total Home Protection…
Protecting your home with a Maintenance Contract protects you against unexpected and expensive major mechanical systems repair bills. A maintenance contract covers your HVAC and Plumbing, including the HVAC system, water heater, and garbage disposal.
It’s Peace of Mind…
Purchasing a Maintenance Contract from MEP covers discounted service calls, and discounted labor and parts to repair any covered equipment. MEP makes it easy: one low monthly fee covers it all. No need to get stressed out trying to find a reputable company that will actually show up on time.
Why do I need a maintenance contract?
There’s a 72% chance that a major system water heater or disposal will breakdown in your home. An unexpected repair can be financially devastating to your budget and cash flow. When you purchase an MEP MAINTENANCE contract, YOU GET PRIORTY SERVICE, A DISCOUNTED SERVICE CALL FEE, A 15% DISCOUNT ON ANY PARTS NEEDED AND 15% OFF OUR NORMAL LABOR RATES.
What is a maintenance plan?
A maintenance contract is a way to keep your manufacturer’s warranty intact. MEP comes out twice a year to service your HVAC system and keep it running at peak performance; all you have to do is change your filters. MEP checks the coils, the Freon level, and gas pressures for a gas furnace. Keep your system the most efficient it can be. One time a year a plumber visits your home to make sure all your connections are good, and your faucets are in good working order and checks your water heater for safety and efficiency.
When can I purchase a new maintenance protection plan?
You have the option to purchase a maintenance protection plan at any time after your first year manufacturer’s warranty has expired regardless of the age of your equipment. Coverage is available on your HVAC and Plumbing, including the HVAC system, water heater, and garbage disposal.
When does coverage expire?
When you say it does, if you move it can be transferred to the new homeowners if they’d like. MEP is keeping your maintenance plan going with a monthly billing option so the plan expires when you say it does.
What areas does MEP cover?
MEP is currently providing full service to Virginia, Maryland and Washington D.C., Charlottesville to Harrisonburg, and the Tidewater Virginia areas.
Is MEP licensed?
We are licensed and insured to perform heating and air conditioning, plumbing, and electrical repairs and installations. We are also licensed by the State of Virginia, Maryland and Washington D.C., North Carolina.
If you would like learn more about our maintenance contracts, please contact us!
Greg came out to make repairs on a unit we purchased last year. Fixed our heat pump in a short amount of time and cleaned up afterwards! Thanks Greg
Naiya Lammert
18:16 26 Sep 23
Greg was very personable, he explained what was broken on my AC system, the reason and what he had to do for repairs. He cleaned up behind himself.
Lynn Madison
20:35 25 Sep 23
Greg did a wonderful job identifying where the leak was coming from. He knows his craft & can explain everything to you as well. We’re going to follow up with some relatively simple fixes & replacements. Definitely recommend.
Leila
19:21 22 Sep 23
Greg did a great job on repairs to my gas furnace. He knew what he was doing, system is fixed. Very polite. He was awesome.
lois tanner
21:56 19 Sep 23
Greg from MEP was awesome. I don’t use that word lightly, so for me to do so it means he blew my socks off. We had had four technicians come for the same problem. Greg took his time to look at all the HVAC components to make sure they were performing at the optimum level. My family is pleased with Greg.
Jimmy Atta
20:15 19 Sep 23
Ashe was extremely professional and efficient. He clearly articulated the service to my mechanical units. Amazing!
Jeff Platenberg
15:58 14 Sep 23
Greg was extra great for our summer service.
Marc Gallant
18:41 13 Sep 23
Fixed the problem
Nataliya Ty
16:21 11 Sep 23
Greg was very professional and responsive.
David Paris
14:37 09 Sep 23
Greg was very thorough and professional. I highly recommend MEP based on Greg’s excellent work.
Gary Kuhns
18:15 31 Aug 23
This review is from Pat Lundy : Greg is very good and a thorough technician, informative pleasant and would recommend him and this company to anyone!
jennifer Barabas
13:07 30 Aug 23
I had the greatest experience with Willie today. He fixed our plumbing problems which had been an issue over the last 4 years over a short time. I definitely would highly recommend.
Olanrewaju Oye-Somefun
14:33 23 Aug 23
Our experience with Greg was awesome. He is professional and patient. The temperature outside was extremely high, however he worked hard and fixed our AC quickly and gave us relief. Thank you very much.
Aynom Misghina
03:10 19 Aug 23
Greg not only fixed the problems with our A/C, but also took the time to explain everything he was doing and what to watch for in the future. Very professional.
Tim Louwers
15:16 10 Aug 23
Greg has came out twice in the past 9 months. Professional, nice, and answers our questions.
Amber Talbott
16:55 07 Aug 23
My experience was a great one. Greg person checked my ac making sure it’s function and changed the filter I had bought. It was the thermometer needing change but he went the extra step while diagnosing the problem.
Alicia Barnes
16:37 07 Aug 23
Our service guy Greg came out and repaired problem. He was courteous and professional. Well done Greg.
Chuck Barker
13:39 04 Aug 23
Ashenafi with MEP spent 2 hours with us today, explaining how to care for our AC/HVAC system, changing filters and making sure our whole system is running at the optimal levels. He is very professional & knowledgeable. I will be sure to request him for all of our scheduled maintenance.
Jennifer Collum
20:28 28 Jul 23
Greg did an amazing job when he came to service our HVAC. He went above and beyond and even discovered some things we were unaware of. Thank you!
Kelsey Plant
19:54 26 Jul 23
Greg was polite, personable and thorough. He was here to clean out our dryer vent which goes up from the dryer and vents outside several feet from the base of the house. Our house is on a hill so this was a bit of a challenge for Greg. Even so, he wouldn't leave without cleaning the outside vent cap. Very impressive duty to being thorough!
Deborah Reed-Astle
10:29 26 Jul 23
Willy was thorough with explaining what was wrong with our hot water heater and what he would be doing to repair it. He was friendly and professional. We will definitely call MEP again for our water heater problems.
Jane Baughn
16:23 17 Jul 23
Ashe did a very thorough job of explaining the functions of the HVAC . We really appreciated his walk through with us.
Abi O
15:39 13 Jul 23
Greg was able to quickly troubleshoot and fix the issue with our air unit. We were thankful for his help since he said it was probably soon that it would’ve completely stopped working! He was diligent and kind explaining all the work he was doing as well.
Abigail Prabhu
15:21 13 Jul 23
Ashe was professional and provided good explanations.
Brett Burton
18:35 08 Jul 23
Eric was amazing. He found the best solution for us and didn’t try to oversell us like other companies in the area!
Steve Sandoval
14:49 07 Jul 23
Tommy Terrell is AWESOME!! It was a pleasure working with him. My husband and I went through a complete kitchen renovation this past spring and Tommy was our dedicated plumber for both this project and a complete rehaul of our entire plumbing system due to old piping and valves. He is very knowledgeable and took considerate time to explain the in and outs of everything. We very much appreciated this especially as we are first-time homebuyers! Left the place in a clean state and has accommodated every need we've had, even on a short notice! We would definitely use and recommend Tommy with MEP for any future plumbing needs!
Allie Landry
16:58 06 Jul 23
Marquis Wilkins, our technician that was the after hours on-call tech, explained everything thoroughly on the phone in our initial conversation. He was expeditious, professional, and concise. I was very pleased with his mannerism and was delight to converse with. I would have no problem with him coming into my home again, as a professional or as a friend. Thank you Marquis! (I hope the spelling is correct!)
Craig Taylor
14:50 02 Jul 23
They listened and worked to find the problem then fixed it and showed me what the issue was. I appreciated their willingness to try and discover the root of the issue.
Tatiana Albright
14:46 28 Jun 23
Great local business! We have used them since we bought our business. They are knowledgeable and always come quickly. Ron and Beth are the best!
Nikki Grant
14:13 28 Jun 23
Greg was professional, friendly and knowledgeable. He was very respectful of my home, being cautious, neat and clean. Greg is a great technician and I highly recommend him.
Barbara Heffernan
22:09 21 Jun 23
Ashe (Ashenafi) was the most professional and yes polite technician we have ever had.
barry shawley
16:30 15 Jun 23
Greg provided good service and took time to explain options. Recommend MEP Home Services!
Bonnie Lynn Gelacak
21:15 08 Jun 23
I really appreciate his professionalism and he was also informative. What really made him stand out is that he actually had sympathy for me due to the recent loss of my mother and I appreciate that very much. Thank you so much
Tamika
20:51 06 Jun 23
I had MEP home service out to my house today. They were awesome!!Ashe was my tech and he was incredible. He took his time, made sure I understood what he was doing and the process. He explained what he found and what he did to correct it. 10/10 would recommend to anyone looking for quality competent HVAC service. Call today and thank me tomorrow.
Pete Holmes
20:41 06 Jun 23
Greg did a great job.
Stuart Bovey
14:34 06 Jun 23
Greg was awesome! He took time to explain me about the fault on my system and the actions he took. He showed and explained some other features my system have that I didn't know about. He also explained me what should be the right readings numbers for my system on his equipment.
Alberto Lopez
16:44 01 Jun 23
Ash was extremely professional and shared all necessary information!
Judith Hollar
19:35 31 May 23
Ashe was very good, on time, very detailed when doing the HVAC maintenance, knowledgeable and was able to respond any question or concern I had, very professional and kind. Definitely going to keep using this service.
Yvan Rodriguez
17:51 30 May 23
Greg came out for a warranty repair issue for my new house. He is a very professional employee. He explained everything he did after he was finished.
Susan Y
00:26 25 May 23
Greg did an amazing job. Was very nice and helpful would definitely recommend.
Amr Bin Mubarak
13:14 24 May 23
Greg and the team at MEP have been great to work with and have taken care of our many HVAC needs for the last 4 years--we greatly appreciate all of their work and efforts to keep our home comfortable throughout the year.
Cameron Nelson
00:57 24 May 23
We just moved into our place and needed some last minute AC repair. Greg showed up quickly and made sure to ID the issue, and didn’t leave until he knew we up and running. We are grateful for his diligent work and pleasant demeanor! Highly recommend Greg and the MEP team!
Aizaz Tareen
00:32 13 May 23
Greg did a great job and was very helpful describing the work and our role in maintenance
Darrin Kayser
17:28 11 May 23
I requested general HVAC inspection for my home.MEP team and Greg who inspected our home did great work.I am feeling this company is the best company I have worked for my home of all vendors I have worked with. Phone call before 30 min arrival/scheduled on time/professional inspection and repairs/Nice and polite teamworkHighly recommended
Tony Seo
17:49 05 May 23
I have been using MEP Home Services for the last 7 years to service my HVAC at my house in Washington DC. The MEP staff has always been great in six-monthly checkup and have provided excellent advice. Greg in particular is an excellent technician.
Joannes Mongardini
15:41 05 May 23
MEP is super reliable, trustworthy, and does great work at reasonable rates. Their technicians are knowledgeable, kind, and professional! And they’re very thorough! My most recent technician Greg explained everything very clearly and did a through job to ensure our HVAC was up and running (reliably) before he left.
Bull Run Rental
19:29 04 May 23
Had a new HVAC installed, our oldon was 30 years old and this new system is 3 years old and works Awesome! Thanks Tim and Mikey!!
James Cramer
00:06 04 May 23
Ash found the problems with my exhaust fans and was quickly able to fix all four of them. He was very respectful of my home and cleaned up after his work.I give him five stars, and will definitely ask for him if I ever need any more HVAC work done in my home
photo newbie
15:53 03 May 23
MEP from the time they picked up the phone until the job was completed was very professional. MEP was able to respond and mitigate my disposal/drain issue. Identification of the blockage was quickly found and mitigated. The communication with me between the dispatch as well as the technician was great. . This was not the first time I used MEP and I will absolutely use them again in the future.
Meagan Donelan
14:39 27 Apr 23
Eric did a Great job and he followed all the best practices to improve my HVAC functionality
Afonso Alves
17:45 25 Apr 23
I just purchased condo and later discovered the wash machine was only using hot water that was only coming from one line. I had experienced a water damage problem from prior condo (above me) so I was not comfortable messing around with it myself. Willie Williams was on time and professional and apparently, the prior owner just turned the waterline off 😕 due to a leak.
Deborah Brown
15:38 24 Apr 23
I have always had a great experience with my MEP technician. Professional and efficient service was provided. Appreciate the service provided!!
Ron Bush
15:37 24 Apr 23
Technicians were professional and courteous. Called ahead and arrived on time. They explained what the problem was and what was done to fix it. Great service.
Angelia Dell
15:27 19 Apr 23
Our technician Ash was polite, thorough and got the job done well!
Sue
01:50 18 Apr 23
We had our first HVAC system maintenance today and Ash was great. He put shoe covers on before entering and explained everything he was going to do. I was very impressed with his knowledge, friendliness and patience with my multitude of questions. MEP is very fortunate to have him as an employee and I certainly hope we have him return for our Fall manitenance.
Joyace Feheley
17:17 17 Apr 23
My technicians were prompt, polite and very informative. They have taken great care of us and our home. I highly recommend their services.
thomas behl
20:26 14 Apr 23
Tech was very nice, thorough, and gave good explanations about what he was doing to maintain the system!
Kristen Alexander
15:21 14 Apr 23
Willie was very professional and knowledgeable on my issue and was able to correct it immediately.
Quitasha Simmons
13:11 12 Apr 23
Ash was fantastic. Polite, customer service oriented. I couldn’t ask for more. MEP should be proud to have him, great guy!
Ryan Garofalo
18:37 10 Apr 23
Bert came out to fix our doorbell for us. Was kind, professional, and quick with his work. He also answered any questions that we had about the doorbell and what the issue was. Very grateful for his work.
Ashlee Jervis
18:13 10 Apr 23
Technician was exceptionally knowledgeable and very good at showing me the system and how it worked. As well explaining. 5 star.
August Scalia
14:37 10 Apr 23
Ash (Ashenafi) was very polite. He put on shoe covers and answered my questions. He explained what he was doing. He was very good.
Chris Nealy
19:24 07 Apr 23
Technician and assistant were excellent.
April Bernardo
18:22 06 Apr 23
My Technician is named Willy. The entire experience was great. I was told by customer service to expect the techs to arrive between 10am and 1pm, not bad. Willy called me at 9:30 said he’d arrive in 30 minutes. He was at my home at 9:46 and done by 11:15. He worked vigorously to find the problem, fixed it and cleaned up as if he and his assistant were never there. Thank you Willy and your assistant for your professionalism.Grateful CustomerBryan C. Johnson
Bryan Johnson
15:52 06 Apr 23
If you use this company ask for Bert. He was very professional and helpful. I will use them again.
Roberto Valentin
20:09 05 Apr 23
Great work; very happy with result
Chad Copeland
15:17 05 Apr 23
MEP Plumber Willy showed up on time and fixed all my plumbing issues efficiently. Highly recommend Willy!!
Dominic Cerulli
17:51 04 Apr 23
Great experience all around quick scheduling, showed up on time, diagnosed and fixed our issue quickly at a great price. Highly recommend Eric!
Kevin Wagner
17:28 22 Mar 23
Greg came to my home to repair my furnace. He was respectful and had boot covers in hand before entering my home. He quickly diagnosed the issue and resolved it. I had many questions, which he expertly answered. He had come to fix my furnace, but was happy to troubleshoot my humidifier and come up with ideas on potential upgrades to work in my budget. Thanks Greg!
Audra Sedluk
00:17 22 Mar 23
Beth and Tom Terrell are always very professional and easy to work with. MEP techs have always been professional and effective. Specifically, Tom has come out a couple times and he does great work, explains all the issues, and makes sure the job is done right. Highly recommended!
P Li
15:30 17 Mar 23
Very friendly professional and trustworthy installation. Omar was awesome. He left the space in which he worked better than it was before and kept me updated on things he was doing. rejoicing with hot water thank you
Tiffany Davis
12:45 14 Mar 23
Greg arrived to my house and was able to explain my hvac system to me. Been in my house for about 9 months, and the builder (or anyone else) never bothered to explain anything to me about my hvac system. Greg was awesome! He took his time labelling everything and explaining as he went along. I was very pleased and learned a lot from him. He's extremely good at what he does! Thanks again Greg!
Lisa Young
20:07 01 Mar 23
Greg was awesome. He came out to adjust the opening for the filter on our HVAC. He completely explained how he was going the fix the issue and then took time to educate me on two other maintenance issues. Thank you Greg for your professionalism and attention to detail.
Mary Dyce
22:26 28 Feb 23
Trent Lane was awesome! Had the issue fixed within 10min, 10/10!
Griffith Foster Freeman
17:50 27 Feb 23
Greg went out of his way to help get our heat back up and running. He even went as far as letting us know that our breaker box was mislabeled. I never fill out reviews like this, but his service was so above and beyond I had to take the time to fill it out!
Bryce Whetzel
02:23 22 Feb 23
Greg Bobcock came to fix my HVAC system and found a leak and was able to fix it for me the same day. Greg did a great job. Thank You!
Sana
16:41 19 Feb 23
I can not say enough good things about my experience with Greg & MEP Home Services. Not only was Greg professional & timely, but he was extremely thorough in explaining how our new smart thermostat interfaced with our home's ecosystem.
Kevin Barba
00:06 14 Feb 23
Greg was awesome. He kept working until he had everything working perfectly. Very respectful and determined to get the job done right.
jim franceschini
23:22 09 Feb 23
Greg came out for a recall on our furnace. He was polite, professional, and let me know about a small leak he went ahead and solved.
Jenny Cherry
21:59 03 Feb 23
Greg did a thorough job of checking air flow and adjusting registers to get rid of hot and cold spots. He explained my heat pump functionality and schooled me on how to avoid auxiarly heat when adjusting thermostat.
Rosemary Chisholm
15:54 31 Jan 23
If you need a service call, I would highly recommend Greg. He came out and fixed an issue that no one seemed to know what to do. He was the 8th person to try to fix my issue. He is extremely professional, knowledgeable and easy to work with.
sam rogers
15:32 17 Jan 23
Greg service technician, fixed the problem I was having with my New heating system today! Great job Greg. And thanks, Charles .
charles davilar
20:33 16 Jan 23
Greg was very professional and quick to diagnose and solve the issue with my brand new HVAC system. He was also kind enough to laugh at my bad jokes while taking time to educate me on my home air system while working. THANKS GREG!
Emerson Seward Painting
23:11 06 Jan 23
Greg provided excellent customer service, very friendly and knowledgeable, and ensured the instructions to change from winter and summer were clearly written. He re-taped everything to make it look neater and cleaner, he vacuumed, and spent a good bit of time making sure everything was working correctly. Very pleased with the service and have an annual maintenance contract with them to keep everything running smoothly.
Karen Thorpe
22:11 03 Jan 23
Greg the technician was excellentProfessional service
Lorenzo Smith
23:22 28 Dec 22
MEP Home Services was a lifesaver! Two days before Christmas in our home and we had plumbing issues that could have effected our whole holiday weekend…but MEP Home Services graciously took our call and helped us out of our bind! We had the on-call plumber come to our home and he was great and was able to fix everything. Mike was very smart and capable at his job and wonderful at explaining what he was doing to help! Thanks Mike and the MEP Home Services Team!
Amanda Weber
03:15 24 Dec 22
Highly recommend Greg!! He did a great job and explained thoroughly.
H S
15:09 23 Dec 22
Greg (Manassas Office) was a pleasant, articulate, and professional technician. He made troubleshooting look easy and, told/showed us exactly what caused our heat to stop functioning. Thanks again
MrDarndak
03:02 15 Dec 22
The service person was very knowledgeable and performed the maintenance thoroughly and quickly. He was also very courteous and left his work area neat and clean.
Juneal Black
00:15 15 Dec 22
MEP is extremely professional and friendly! Our technician answered all of our questions and spent extra time showing us how to use our thermostat. I will definitely be using this company for any needs in the future!
Johnny Hottenstein
19:23 01 Dec 22
Greg was very professional and helped me understand the HVAC system in my house. I’m all ready for the winter!
Landen Gunnell
16:57 01 Dec 22
Friendly and knowledgeable technician.
Jean Sherrard
19:29 17 Nov 22
Prompt service, friendly and knowledgeable technician
Tony Seese
20:55 12 Nov 22
I have needed plumbing and HVAC services, MEP Home Services has provided professional and detailed service every time. The level of detail the service representatives provide is unprecedented. Taking time to take photos of under house plumbing and HVAC components to show what part needs repaired and why is amazing. Service technicians have never entered my home without covering their footwear, and they have never tried to sell me an unnecessary service. Services are timely, the service reps call before they arrive, and are always professional.Yes, I recommend MEP Home Services.I am not affiliated with this company, just a satisfied customer.
Shane R.
18:00 27 Sep 22
Willie Williams was on time, kind, and was very attentive to being informative. He installed a Bosch instant hot water tank under our sink. We would use his services again gladly. We appreciate his work.
Daniel Wilkerson
19:11 24 Aug 22
Shawn Carter is the BEST!! I had a maintenance issue and he drove an hour and a half to take care of it on a Friday night. He is by far the best tech I’ve met! I hope to have him as the professional technician coming to the property going forward. Thank you for employing such a great asset to your company!
Christina Weaver
03:15 12 Mar 22
